You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period expires fourteen (14) days from the day on which you or a third party nominated by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us
(Carbonwerk-Germany – Mert Kamaz, Buschweg 13, 59174 Kamen, Germany,
Email: info@carbonwerk-germany.de,
Phone: +49 2307 5025949)
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and in any event no later than fourteen (14) days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen (14) days has expired.
You shall bear the direct cost of returning the goods.
For goods which, by their nature, cannot normally be returned by post, the return costs amount to EUR 89.90.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
(If you wish to withdraw from the contract, please complete this form and return it to us.)
(*) Delete as appropriate.